Signal vs. Noise has a good post on incremental innovation (yes, even in the airline industry):

It’s a good reminder that while big changes can have a big impact (like American Airlines grounding some of their Super 80 gas guzzlers), sometimes little tweaks (like flying slower) can have a big impact too. Always keep an eye out for the little things. There’s usually a lot of low hanging fruit.

And then: one more reason why health care doesn’t want to be metaphored to airlines.  Read this first.  And then if you feel up to it here is the article (ed: it’s not a pleasant realization).

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